Returns and complaints

Collection point for returns

Have you purchased goods from our e-shop and they do not meet your expectations? No problem, you have the right to return the goods within 14 days from the date you received them. Simply fill out this form and send it together with the goods to the following address:

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

Please send your complaint together with the filled RMA form to the following address:

Czech Republic

BELS cz
Černoleská 482
256 01 Benešov
benesov@bels.cz

The company is registered in the Commercial Register at the Municipal Court in Prague under brand no. 200563

Complete Return and Refund policy can be found here.